Common questions and support documentation

Most Popular Articles

• How do group spells and personal workings differ?
• How do I download my eBook or digital guide?
• How can I track my order?
• How long does it take for my order to ship?
• Do you offer refunds for digital items?
• My package says “delivered” but I didn’t receive it.
• What proof or photos do you need for a damage claim?
• What if my package is returned to sender?
• My order arrived damaged — what should I do?
• My tracking hasn’t updated — what should I do?